Do you offer free childcare and early education places for two / three and four year olds?
What are your opening hours and holiday dates?
What happens if my child arrives late?
Do you accept same-day bookings? If so, is there a cut off time / additional charges?
How many children do you look after at any one time?
Can children move freely around the setting?
What is the adult to child ratio?
Can children choose their own activities?
How will you keep me informed about my child's progress?
What qualifications and experience do you have?
How will my child’s individual needs be met?
How does the key person system work in this setting?
What can I do to support my child's development and learning?
How will you know about and respond to my child's interests?


Do you require a deposit?
What are the hourly / sessional / daily rates?
What are the costs if my child is taken out of provision for a holiday?
How do I pay – cash / Direct Debit / cheque?
Do you accept childcare vouchers?
Do you take payment in advance – weekly / monthly / half termly / termly?


What happens if my child is ill or can’t attend?
What menus / meals are offered? Is there a choice?
Is water readily available? What about snacks?
What are the emergency procedures?
What are your policies on health and safety / safeguarding including child protection / equalities including special educational needs and/or disability / complaints / behaviour management / administering medicines / responding to specific health needs / risk assessment?
Do you have a settling in process for new children?
Is there a place for children to rest or be calm?
What happens if I am delayed and late picking up my child?
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